title. casper - live client (asked to make 2nd presentation to the brandcenter executive director)
description. product extension & customer experience
my role. primary research: interviews\ consumer research\ strategy & product development\ presentation design
team. josh perry (cw)
Casper launched in the US four and a half years ago, shaking up the mattress industry and greatly improving the experience of buying a mattress. Casper has since expanded beyond this initial e-commerce-led value proposition (bed-in-a-box, free delivery, at-home trial, high-touch service) by opening 20+ owned retail stores and establishing retail partnerships, as well as introducing a number of additional sleep products.
Casper wants to think bigger than mattresses: new products, services, experiences, and campaigns that elevate sleep as a third pillar of wellness — as critical as food and fitness.
Make your awake hours as comfortable as your sleep hours.
Comfort by Casper
Harness Casper’s mattress technology and packaging ingenuity to build a new product line that brings the comfort of Casper wherever you may be.